Facilitative Leader

Facilitative leaders use unique skills to work through people. Facilitative Leader training focuses on a custom mix of the following skills:

•  Team Development

The facilitative leader enables teams to become more self-managing and more productive as they move through the stages of Forming, Storming, Norming, and Performing.

• Group Participation

The facilitative leader ensures full participation, while accommodating differences in extraversion and introversion; ensures that no one dominates, and that members listen to and engage with each other in doing their work.

• Constructive Dialogue^™

The facilitative leader helps his group understand the importance of dialogue and inquiry in the early exploratory stages of its work (seeking to understand each other’s point of view); when and how to use debate and advocacy in the decision phase of their work; and how to use constructive dialogue to advance the work of the team.

• Creative Conflict

The facilitative leader helps the group identify both constructive and disruptive group behavior, and encourages the group to use the Rules of Engagement as a tool for getting behavior back on track.

• Systems Planning

The facilitative leader uses a variety of tools and techniques  to help core teams define needs, set realistic goals, and negotiate often conflicting goals and expectations.  The facilitator helps the group deal with the special problems that arise during planning processes.

Ÿ         Problem-solving processes

The facilitative leader guides groups through a structured problem-solving process, and uses data analysis tools such as histograms, scattergrams, process flow diagrams, fishbone (cause and effect) diagrams, tree diagrams, pareto charts, etc to determine root causes and develop solutions.  The facilitator helps the group surface and challenge assumptions that are preventing them from seeing creative solutions.  Creative brainstorming techniques help the group develop breakthrough solutions.

Facilitating  Group Accountability

One of the main reasons why group work falls short of the desired goal is the failure of the leader to ensure accountability, follow up and follow through.  The facilitative leader pushes the group to be accountable to their mission and charter.

Ÿ         Facilitating Individual Accountability

The facilitative leader uses appropriate questions to ensure that individual task assignments have clear accountability and timetables.  The Recorder documents these agreements which are used as the basis of managing the group’s work.

Ÿ         Follow Up and Follow Through

The facilitative leader in partnership with the team ensures that regular reporting on status of tasks is a key part of each meeting, that key milestones are met, and that appropriate documentation is kept.  The group also creates and manages a plan for communicating with key stakeholders all during the work life of the team.

Let AlexanderHancock Associates create a custom program for you to help your people become facilitative leaders.

Contact inquiry@alexanderhancock.com for more information.