Facilitating Teams

Facilitating Teams

AlexanderHancock Associates can facilitate your teambuilding or team assessment efforts.

A lack of team spirit, support and trust sometimes causes individuals or teams not to regard each other as equal partners.

In order to provide seamless service to clients teams must regard each other with mutual respect and trust. To achieve this goal, issues must be identified and analyzed for validity, and constructive actions must be committed to. An in-depth analysis of underlying issues and a facilitated team problem-solving session can help to bring about a more lasting behavior change and improvement of the overall climate in the group – with the benefit of improved service to clients.

How these benefits are achieved:

We recommend conducting confidential one-on-one interviews with team members to identify the following:

What is working
What isn’t working
Issues and concerns
Barriers to trust and respect
Suggestions for improvement
Willingness to take responsibility for improvement

After these interviews, we will summarize the issues and analyze the areas of concerns.

Typical areas include:

roles, relationships, responsibilities, accountability
handoffs and interdependencies
power and control
communication: methods, content, frequency, style
perceptions of management fairness
recognition and reward
work processes
conflicting goals
difficult personalities

A possible agenda for the feedback session with managers:

Agenda

Review of the team vision, session objectives, “rules of engagement”
Feedback of the issues identified in the interviews; questions and clarifications
Prioritization of issues (if necessary)
Problem-solving on high priority issues
Interdependency negotiation: identifying what each needs from the others
Commitments and actions
Follow up

Contact us for a custom proposal on facilitating your team efforts.

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AlexanderHancock Associates

PO Box 1880

Davidson, NC 28036

704.892.5097

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