Change

Change Management/Performance Improvement Consulting

We have provided a wide range of services to address the needs of individuals, teams, work units, and organizations.

Change Management:  We collaborate with clients to design, plan, and implement change strategies.  We help you choose the change management team, develop and communicate messages, implement ways to engage and involve people, identify and plan ways to deal with obstacles, help redesign systems and processes to support the change, facilitate process improvement, and implement training to support the change with new skills.

Examples include building a customer-focused culture, building a sales culture, embedding vision and values, building and supporting a diverse workforce and a workplace supporting diversity, aligning performance systems with core competencies, installing new performance management systems, facilitating organizational development, and job redesign.

Individual Coaching: Once reserved only for executives, coaching is an excellent investment for any talented, valuable employee. Our process of intensive individual coaching is tailored for the specific needs of the individual.  Our philosophy is to propose a time-limited approach with checkpoints and evaluation of progress built in. The goal is not merely personal development but enhancing value to the organization. 

Team Building and Alignment Interventions: The challenges of today’s dynamic, competitive environment require management, cross-functional, and other teams to be focused and cohesive, to work together to develop creative approaches, and to foster an entrepreneurial spirit.  A team alignment process helps all types of teams more effectively meet these challenges.  The process facilitates the alignment of the team with the vision and goals of the organization, builds consensus, and develops effective team decision making and communication dynamics for working together to accomplish these goals.  

Facilitating Planning Sessions and Retreats: Skilled facilitation ensures that your planning session produces results and builds commitment.  Organizations make a significant investment when they take away a senior team for hours or days to make plans and solve problems.  A skilled facilitator helps ensure the payoffs—clear direction, actionable decisions and plans, and high levels of commitment.

Process Redesign: We work with clients to analyze, evaluate, and redesign systems and processes aligned with vision, mission, values, and strategy.  These human systems include performance management, employee involvement, employee recognition, project management, team chartering, communication strategies, and consistent use of problem solving systems and project management systems.

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