Surveys

Collecting data is an essential step in business planning, initiating change efforts, and measuring progress.  AlexanderHancock Associates works with clients in a number of ways to ensure valid, reliable data for decision making.

Survey Planning and Design  

AHA adds value to your measurement project in the following ways:

• Defining the business question(s) to be answered

• Identifying what to measure

• Determining the target population of respondents

• Designing questions to elicit actionable data

• Designing the question format

• Designing the report formats

Survey Administration  

Once the survey is designed, you can administer it through your own intranet, or AHA can administer it for you. Where confidentiality and anonymity is important an outside third party administrator can bring credibility and encourage openness. We add value:

• Administering surveys at our secure, confidential website, and providing paper copies when respondents do not have access to the web.
  

• Providing visual, impactful reports presenting results.

Survey Analysis

Our clients value the thoughtful analysis we bring to the data:  

• Identifying trends, patterns, implications, insights
  

• Providing conclusions and actionable recommendations

Case Studies  

Women in Leadership: A global energy company identified the need to get more women in leadership positions. They asked AlexanderHancock Associates to develop and provide a training program for women. Our consultants influenced the organization to first collect data to better define the issue, to identify reasons why there were so few women in leadership positions, and to get input from women in the organization about what skills and competencies needed to be enhanced through training.  

The first step was to interview all the women who currently were in top leadership positions – not a difficult task as there were only 17. Based on that interview data, AHA designed a survey which the client administered on their intranet. Almost 1200 women responded, and most of them added extensive write-in responses.  

After analyzing the interview data and the survey data, AHA custom designed training for Women in Leadership on 2 levels: one for those who aspire to leadership, and one for those already in leadership positions. We also engaged the 17 women executives to speak to training groups and field questions about how to develop as leaders in this organization.  

A woman is now CEO of a major arm of this organization.  

Cultural Inclusion: A global technology company identified the potential threat on the horizon of a shrinking and more diverse workforce in the near future. Competing for talent in this marketplace is essential for success. They selected AlexanderHancock Associates as their Diversity consultant to help them ensure that the Company would continue to be able to attract the brightest and the best talent. We recommended a Cultural Assessment before embarking on training, revisions to recruiting and retention practices, or other strategies.  

Working in partnership with our client, we designed a Cultural Assessment survey administered initially to all employees based in the U.S. Third party administration by us provided employees with the safety of confidentiality and anonymity. Over 60% responded, and approximately 30% of those wrote extensive comments.  

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