FAQ

.

1. Who is AlexanderHancock Associates?
2. Why is custom training more cost effective ?
3. Why should we use an outside facilitator?
4. Who are some of your clients?
5. Why do clients call AHA a boutique firm?
6. Does AHA work internationally ?
7. How is invoicing handled?
8. Does AHA provide e-learning options?
9. How do we go about getting a proposal?
10. Does AHA do work with government and non-profits?

Who is AlexanderHancock Associates?

We are one of the leading providers of custom training and development based in the Southeast. The partners have over thirty years combined experience working with clients in twenty-three states, Canada, Latin America, and Europe.

Along with the talents of our professional associates, we offer clients a wide range of expertise.  We are especially recognized for learning our clients' products and services, culture, people, and practices, and customizing training to fit these unique features.

AlexanderHancock Associates. . .

• Creative, exciting program designs that work!

• Dynamic trainers and facilitators

• Responsiveness to our clients

See our brochure.

 

Back to Top

Why is custom training more cost effective ?

Why Custom Training?

 

AlexanderHancock Associates is committed to training that produces measurable results and changes behavior in ways that immediately impact the business. Our experience shows that custom training has a far greater likelihood of accomplishing this. There are several reasons this is true:

• the likelihood that participants will actually recall and use the training on the job is increased since the applications used in the training are real-life examples   

• your ability to influence the content, methods, issues, and outcomes to ensure high return on your investment
     

• custom training is far more credible to participants because it uses language, culture and examples that are meaningful to participants 
   

• custom training is far more credible to participants because it uses language, culture and examples that are meaningful to participants  
  

• resistance is much less likely when the training is based on real life examples  
  

• participants are more willing to risk changing their behavior when they see practical applications of the concepts 
  

• the argument "that's a good theory, but you don't know my situation" simply goes away--since custom training is based on live situations that participants can identify with   
  

• the facilitator has improved credibility since he/she can use the language and terminology that participants use on the job  

Custom training, based on real-world examples and participant-identified issues is slightly more expensive since it involves more front-end preparation. However, it is our firm conviction (and practical experience) that this investment pays for itself many times over in improved results and impact on key company metrics.

See our brochure.

 

Back to Top

Why should we use an outside facilitator?

Over the past 30 years, our consultants have facilitated the strategic planning process for numerous groups in private business, government, and not-for-profit organizations. Boards and Management teams have emerged from this process with a clear direction, a strategy, and actionable goals and measures. They also emerged with a better understanding of  the challenges ahead and the requirements to meet those challenges successfully, and with a renewed commitment to work together to achieve important goals.

 

These results have been achieved through a process of thinking through the issues together and open dialogue that explores varying and often conflicting points of view and interests. Our experienced facilitators add value to the process not only by helping design a framework for strategic planning, but also by skillfully guiding the dialogue to ensure openness, creative thinking, and positive issue resolution.

 

Back to Top

Who are some of your clients ?

We have decided not to post client names on the web for obvious reasons; however, we will be happy to provide referrals regarding specific programs in which you might be interested.

Back to Top

Why do clients call AHA a boutique firm?

Some of our clients call us a "Boutique Consulting Firm" because of the specialized and custom attention we give to each client and project. Here's what they mean....

• We offer very custom solutions

• The partners provide individual attention to each client/project

• We are focused on client uniqueness

• We address targeted needs

• We demonstrate a high level of consulting skill

• We adapt to group needs in real time ("strategic improvisation")

• We tie training/consulting directly to culture and strategy.

• Our training concepts are immediately applicable 
  in the daily workplace

• We receive an extremely high level repeat business and client referrals 

Back to Top

Does AHA work internationally?

We certainly do! And we love it!

AlexanderHancock Associates has provided custom training and consulting for clients throughout the U.S., as well as in Canada, Mexico, Argentina, Chile, Puerto Rico, Ireland, the UK, France, Germany, Italy, the Czech Republic, and Poland. Our training for clients consistently reflects the global issues they are facing. Our trainers are sensitive to issues that cross cultural boundaries. We frequently train groups comprised of participants from all over the U.S. and Europe.

Generally, participants in our training are fluent enough in English that we can ensure their understanding. However, in Mexico, we conducted training using simultaneous translators. In a recent European project, our supervisory skills training was translated into Czech and Polish, and we trained bilingual Czech and Polish trainers to deliver these programs successfully on their own.

 

Back to Top

How is invoicing handled?

We typically invoice at the end of the job, or, in the case of ongoing work, we invoice as work is accomplished. Work is billed based on a negotiated rate plus expenses billed at no markup.

Back to Top

Does AHA provide e-learning options?

Yes we do. However, much of our training is skill building around communication related issues--how to have those difficult conversations that are critical to the success of the business. These simulations are videotaped for analysis and feedback.  This is impossible to do using typical e-learning options. We are always seeking new ways to use technology to improve training outcomes and reduce costs.

.

Back to Top

How do we go about getting a proposal?

Just call. We will provide a custom proposal based on your unique situation and group configuration. Feel free to add us to your mailing list for RFPs. We will respond to those for which we are qualified.

Back to Top

Does AHA work with government and non-profits?

Yes, we do a lot of work with local government, federal agencies, and community agenciesl We discount our pricing to these organizations  based on a commitment we have made to building community. Both partners are founding members of Searchnet, a non-profit network of professionals committed to helping communities build consensus through future search conferences. We have also done pro bono work for local governments and agencies for the same reason.

Back to Top

[ Up ] [ Brochure ] [ Partners ] [ Government ] [ New Programs ] [ News ] [ FAQ ] [ Newsletter Topics ] [ sellingcoach.net ] [ Trainers ] [ YourCoach.net ] [ Speakers Bureau ]